FAQs

Q: Is there international shipping?
A: Not at the moment later on it might be available. For now it's the U.S currently, you can view our shipping policy for more info. Alaska and Hawaii are included to have free shipping as well.

Q: Will product photos be uploaded later on?
A: Yes it's a lengthy process, but they will start showing up slowly later on. For now we have a stock image of what a bag will look like and the item description.

Q: Why are some of the labels and bags different?
There are few items that will have a different looking label and bag. That's because they're from a second roaster we work with. They supply the labels, bags and shipping for us. Don't fret the coffees is still pristine. Items that will have a different label and bags: 12 Pack Capsule Cups, Africa Kahawa Blend, Half Caff Blend, and French Roast.

Q: Is there a return process?
A: Please don't ship the products back, you have 48 hours after receiving the product to get a refund/exchange. Contact us if the package is damaged, lost, wrong type, or you just didn't like it. We will refund you or send a replacement. First time orders get a full refund, no questions asked just contact us via contact us For more information please see our refund policy.

Q: What is single origin coffee?
A: To simple put it, the coffee beans come from a single point from around the world(Peru, Columbia, Vietnam, etc) . Normally from a small sustainable farm around the area. Coffee tastes different from each region of the world. We do have some listed here if you'd like to try them out. They are different from blends, because the coffee beans are not mixed with other beans to create a particular taste.

Q: Why sell whole beans?
Technically speaking they are not beans, they are cherry seeds. Coffee plants produce cherries once ripe they are picked and extracted for their seeds. The seeds look like beans after roasting, it is a great misnomer but we will say beans as well. But hey now you can be profess about it. Whole beans retain the flavor the longest and you can grind it to whatever grind level you prefer. Coarse and medium coarse work well with a French Press. Finer grinds are better suited for drip coffee makers and espresso machines.

Q: Which cawfee should I try out first?
A: Well we suggest trying out our sample packs and see if you like any from there. This way you can try out different blends, roasts, and flavors to see which ones you like the most. Our go to's are Breakfast Blend, Bali Blue, and Peru.

Q: How do you brew your cawfees?
A: We use a simple French press, and an instant water boiler. This way you can retain the coffee bean oils and get a better taste. Though you do you, brew it anyway you want. We do offer pre-ground (standard grind)  and whole bean options for all of our coffees.